RALEIGH
North Carolina's Employment Security Commission is adding a server after its Web site crashed twice this week as tens of thousands of people tried to file unemployment claims.
Commission spokesman Andy James said the Web site first crashed Sunday evening when 74,000 people tried to access it. It crashed again Monday when about 55,000 people tried to file weekly benefits claims.
Chuck Brown, manager of the employment office in Morganton, said he's been getting updates on the Web site and indications are that it will be fixed Monday.
Even with the Web site down, Brown said people should still be able to file claims by phone at 888-372-3453. Those with odd Social Security numbers make claims on Monday and those with even-ending Social Security numbers can file claims on Tuesdays, Brown said.
The job search feature of the Employment Security Commission of North Carolina Web site is still available, Brown said.
James said the site is seeing a dramatic increase in traffic. He said the Web site might have gotten 23,000 hits on a busy day 18 months ago.
The agency processes unemployment claims and benefits. James says people who couldn't file Sunday night might get their benefits a day late. Brown said it's his understanding that any claims received by 9 p.m. Monday will still be paid on Tuesday.
North Carolina's jobless rate was 7.9 percent in November, the highest since October 1983.
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